Booking Policy

  • Reservations are proceed via telephone and e-mail.
  • Moreover, through our digital sharing platforms (booking.com, airbnb, trivago, etc.)
  • Special prices (5% to 10% discount from any price on the internet) and terms apply to if you book directly through us.
  • For direct booking with us the entire cost of the stay is prepaid. Similar policies apply to bookings via the internet.
  • The necessary information to make a reservation is the name, the passport number / or ID number, the mobile number and the email address of the visitor who will be charged for the reservation.
  • The reservation is confirmed by e-mail, which lists all the details of the reservation, ie the name of the reservation, the dates of arrival and departure, the number of people to stay, the total amount for the stay, the telephone and the tax office. the person who will be charged and IBAN of the owner’s bank account.
  • After sending the email, the residence that concerns the reservation appears to be unavailable on the internet for 3 days.
  • If after the deadline has not been deposited into the bank account of the owner, the residence is released and the reservation is not valid.
  • Only when you have deposited the full amount of the stay , the reservation is final.

 

* It is necessary to state the name of the depositor in order to be able to confirm the reservation.

Please have a copy of the booking e-mail and proof of your bank deposit upon arrival if you need it.

In case you have not been informed about your confirmation of your reservation within 24 hours, please contact us.

Cancellation Policy

  • If you wish to cancel your reservation, please contact us via telephone or e-mail.
  • No refund is due for cancellations to be requested less than 30 days prior to the arrival date.
  • If the cancellation occurs more than 30 days before your arrival date, the amount of your deposit will be refunded in full. (legal bank reservations deducted)
  • If you do not show your arrival date or leave the agreed upon reservation, no amount will be refunded.

General Information

  • Arrival time: after 14:00 upon request.
  • Departure Time: until 12:00
  • If you arrive earlier and your residence is ready, you can check in.
  • The day of arrival is calculated in full rent, regardless of your time of arrival at the hotel
  • In the case of stay beyond 12:00 and until 18:00, you are required to pay half the rent of the day.
  • For stays beyond 18:00, you are required to pay the entire rent of this day.
  • The charge and payment of the accommodation and the services are made in euros.
  • The Hotel Parking is offered for free to customers.
  • One child up to 6 years stays free of charge but must be stated at the time of booking.
  • Pets are not allowed.

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